# FAQs Page

Ella Theme offers **FAQs Page** which known as the frequently asked questions section, is a web page in your online store where you address common concerns, questions, and objections customers have.

{% embed url="<https://www.youtube.com/embed/BnC9wr40zqs>" %}

1. From your Shopify admin, go to **Online Store** **->** **Pages.**
2. Click **Add page**.
3. Enter a title (ex: **FAQs**). After that, choose the **Theme template** like the below image.
4. Click **Save**.

![](/files/vdX7mvmuqOStqG2n34Bo)

## How to set up sections for FAQs Page?

1. From your Shopify admin, go to **Online Store** **->** **Themes**.
2. Find the theme that you want to edit, and then click **Customize**.
3. Choose **Pages** from the dropdown window **->** Choose **template-faqs**

![](/files/GhKCAz29iuT1hiVvaD1r)

<figure><img src="/files/sv5QEWcN598yJb2d4XBp" alt=""><figcaption></figcaption></figure>

## Section settings

### General

<table><thead><tr><th width="328">Settings</th><th>Meaning</th></tr></thead><tbody><tr><td>Section width</td><td>Select the layout width of the whole section. The options are: <br><br><mark style="color:orange;"><strong>Default (same as the body width)</strong></mark><br><mark style="color:orange;"><strong>Width (1170px)</strong></mark><br><mark style="color:orange;"><strong>Width (1770px)</strong></mark><br><mark style="color:orange;"><strong>Full width (100% of the viewport width).</strong></mark></td></tr><tr><td>Padding for 'full width' option on desktop</td><td>Determines the left and right padding of the full width layout.</td></tr><tr><td>Show breadcrumb</td><td>Enable to show the breadcrumb.</td></tr><tr><td>Breadcrumb alignment</td><td>Select the position of the breadcrumb to be either to the left, right, or center of its container.</td></tr><tr><td>Background color - Background gradient - Background color on mobile - Background gradient on mobile</td><td>Set the background color/gradient for both the desktop and mobile.</td></tr><tr><td>Show page title</td><td>Enable to show the page title.</td></tr><tr><td>Page title alignment</td><td>Select the position of the page title to be either to the left, right, or center of its container.</td></tr></tbody></table>

### FAQs content

<table><thead><tr><th width="334">Settings</th><th>Meaning</th></tr></thead><tbody><tr><td>Show FAQs filter</td><td>Enable to show FAQs filter.</td></tr><tr><td>Text</td><td>Enter text to show above the FAQs filter.</td></tr></tbody></table>

### FAQs message

<table><thead><tr><th width="334">Settings</th><th>Meaning</th></tr></thead><tbody><tr><td>Heading</td><td>Enter the text for the heading.</td></tr><tr><td>Text</td><td>Enter the text.</td></tr><tr><td>Message method icon 1/2</td><td>Select the icon image.</td></tr><tr><td>Icon 1/2 link</td><td>Enter the link for the icon image.</td></tr><tr><td>Icon text 1/2</td><td>Enter the text below the icon image.</td></tr></tbody></table>

### Contact button&#x20;

<table><thead><tr><th width="334">Settings</th><th>Meaning</th></tr></thead><tbody><tr><td>Text contact</td><td>Enter the text.</td></tr><tr><td>Button label</td><td>Enter the text for the button.</td></tr><tr><td>Button link</td><td>Enter URL for the button to redirect to.</td></tr><tr><td>Button label color - Button border color - Button background color - Button background gradient - Button label hover color - Button border hover color - Button background hover color - Button background hover gradient</td><td>Set the text color, background and border color for both the normal and hover states of the button.</td></tr></tbody></table>

### Top padding

<table><thead><tr><th width="334">Settings</th><th>Meaning</th></tr></thead><tbody><tr><td>Desktop</td><td>Determines the height of the top inner space of the section on the desktop device. Can be from 0px to 100px, increasing arithmetically of 5px (pixel).</td></tr><tr><td>Tablet</td><td>Determines the height of the top inner space of the section on the tablet device. Can be from 0px to 100px, increasing arithmetically of 5px (pixel).</td></tr><tr><td>Mobile</td><td>Determines the height of the top inner space of the section on the mobile device. Can be from 0px to 100px, increasing arithmetically of 5px (pixel).</td></tr></tbody></table>

### Bottom padding

<table><thead><tr><th width="334">Settings</th><th>Meaning</th></tr></thead><tbody><tr><td>Desktop</td><td>Determines the height of the bottom inner space of the section on the desktop device. Can be from 0px to 100px, increasing arithmetically of 5px (pixel).</td></tr><tr><td>Tablet</td><td>Determines the height of the bottom inner space of the section on the tablet device. Can be from 0px to 100px, increasing arithmetically of 5px (pixel).</td></tr><tr><td>Mobile</td><td>Determines the height of the bottom inner space of the section on the mobile device. Can be from 0px to 100px, increasing arithmetically of 5px (pixel).</td></tr></tbody></table>

## Block settings

### \[BLOCK] Paragraph

<table><thead><tr><th width="334">Settings</th><th>Meaning</th></tr></thead><tbody><tr><td>Heading</td><td>Enter the heading for Frequently Asked Questions list.</td></tr><tr><td>Question</td><td>Enter the frequently question.</td></tr><tr><td>Answer</td><td>Enter the answer.</td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://halosoft.gitbook.io/ella-documentation/page/faqs-page.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.