FAQs Page

Ella Theme offers FAQs Page which known as the frequently asked questions section, is a web page in your online store where you address common concerns, questions, and objections customers have.

1. From your Shopify admin, go to Online Store -> Pages.

2. Click Add page.

3. Enter a title (ex: FAQs). After that, choose the Theme template like the below image.

4. Click Save.

How to set up sections for FAQs Page?

1. From your Shopify admin, go to Online Store -> Themes.

2. Find the theme that you want to edit, and then click Customize.

3. Choose Pages from the dropdown window -> Choose template-faqs

Section settings

General

Settings	Meaning
Section width	Select the layout width of the whole section. The options are: Default (same as the body width) Width (1170px) Width (1770px) Full width (100% of the viewport width).
Padding for 'full width' option on desktop	Determines the left and right padding of the full width layout.
Show breadcrumb	Enable to show the breadcrumb.
Breadcrumb alignment	Select the position of the breadcrumb to be either to the left, right, or center of its container.
Background color - Background gradient - Background color on mobile - Background gradient on mobile	Set the background color/gradient for both the desktop and mobile.
Show page title	Enable to show the page title.
Page title alignment	Select the position of the page title to be either to the left, right, or center of its container.

FAQs content

Settings	Meaning
Show FAQs filter	Enable to show FAQs filter.
Text	Enter text to show above the FAQs filter.

FAQs message

Settings	Meaning
Heading	Enter the text for the heading.
Text	Enter the text.
Message method icon 1/2	Select the icon image.
Icon 1/2 link	Enter the link for the icon image.
Icon text 1/2	Enter the text below the icon image.

Contact button

Settings	Meaning
Text contact	Enter the text.
Button label	Enter the text for the button.
Button link	Enter URL for the button to redirect to.
Button label color - Button border color - Button background color - Button background gradient - Button label hover color - Button border hover color - Button background hover color - Button background hover gradient	Set the text color, background and border color for both the normal and hover states of the button.

Top padding

Settings	Meaning
Desktop	Determines the height of the top inner space of the section on the desktop device. Can be from 0px to 100px, increasing arithmetically of 5px (pixel).
Tablet	Determines the height of the top inner space of the section on the tablet device. Can be from 0px to 100px, increasing arithmetically of 5px (pixel).
Mobile	Determines the height of the top inner space of the section on the mobile device. Can be from 0px to 100px, increasing arithmetically of 5px (pixel).

Bottom padding

Settings	Meaning
Desktop	Determines the height of the bottom inner space of the section on the desktop device. Can be from 0px to 100px, increasing arithmetically of 5px (pixel).
Tablet	Determines the height of the bottom inner space of the section on the tablet device. Can be from 0px to 100px, increasing arithmetically of 5px (pixel).
Mobile	Determines the height of the bottom inner space of the section on the mobile device. Can be from 0px to 100px, increasing arithmetically of 5px (pixel).

Block settings

[BLOCK] Paragraph

Settings	Meaning
Heading	Enter the heading for Frequently Asked Questions list.
Question	Enter the frequently question.
Answer	Enter the answer.