# Get Support

Many basic and technical questions are answered in this documentation, so please refer to our Documentation first. Please read it carefully and follow the steps from the top to the bottom. You will find detailed instructions to set up elements in the theme.

For any support requests for products you are using, please open a ticket at this Support Portal: [https://halosoft.ticksy.com/](https://halosoft.ticksy.com/), our Support Team will check and reply to you ASAP.
