Halo Documentation
Open a Store for FREEExclusive OffersServicesResources
  • Greeting + Useful Resources
  • Exclusive Offers πŸ””
  • Changelog
  • Announcement
    • Update a new setup for product detail page
  • Overview
    • Full Theme Features
  • Online Store 2.0
    • Color Gradient
    • Dynamic Source
  • Installation
    • Install Theme 🎯
    • Update Theme πŸ””
      • Theme Update Service
    • Install App
      • Product Review
      • Shopify Search & Discovery
      • Affiliate & Referral
  • Basic Configuration
    • Customer Registration
    • Shipping Rates
    • Navigation
    • Custom CSS
  • Theme Settings
    • Multiple Layouts
    • Colors
    • Typography
    • Button Style
    • Social Media
    • General
      • Favicon
      • Pagination / Infinite Feature
      • GDPR Cookie Consent
      • Terms And Conditions Checkbox
      • Wishlist
      • Swatch / Variant / Customization Option
      • Hot Stock Function
      • Trust Image
      • Social Share Buttons
      • Dynamic Browser Tab Title
    • Product Card
      • Product Media
      • Product Badges
      • Product Title
      • Product Vendor
      • Product Price
      • Product Review
      • Product Swatch
      • Product Wishlist
      • Product Compare
      • Product Quick View
      • Product Action
      • Product Content
      • Product Action Group
      • Product Quick Shop
      • Product Marquee
    • Calculator Free Shipping Message
    • Theme Language
      • How to set up a different language?
      • How to set up Multiple Languages?
      • RTL Theme
    • Multiple Currencies
    • Customer Login
    • Quick Cart
      • Since version 1.3.0+
    • Predictive Search
    • Quick View
      • Since version 1.3.0+
    • Countdown
    • Someone Purchase
    • Newsletter Popup
    • Recently Viewed Popup
    • Dark Mode/Light Mode
    • Before You Leave
    • Notify Me: Out Of Stock
    • Ask An Expert
    • Preloading screen
    • Background Effect
    • Checkout
  • Header
    • Header For Desktop
      • Home 01 – Fashion 01
      • Home 02 – Fashion 02
      • Home 03 – Fashion 03
      • Home 04 – Beauty
      • Home 05 – Furniture
      • Home 06 – Gym
      • Home 07 – Bikini
      • Home 08 – Bag
      • Home 09 – Supermarket
      • Home 10 – Wedding
      • Home 11 – Lingerie
      • Home 12 – Urban Fashion
      • Home 13 - Jewelry
      • Home 14 - Eyewear
      • Home 15 – Bike
      • Home 16 – Tech
    • Header For Mobile / Tablet
    • Setup Dropdown / Advanced Mega Menu
      • Label For Menu
    • Mobile Menu
  • Footer
    • Footer
      • Home 01 - Fashion 01
      • Home 02 - Fashion 02
      • Home 03 - Fashion 03
      • Home 04 - Beauty
      • Home 05 – Furniture
      • Home 06 - Gym
      • Home 07 - Bikini
      • Home 08 - Bag
      • Home 09 - Supermarket
      • Home 10 - Wedding
      • Home 11 – Lingerie
      • Home 12 – Urban Fashion
      • Home 13 - Jewelry
      • Home 14 - Eyeswear
      • Home 15 - Bike
      • Home 16 - Tech
  • Sections
    • Section On Every Page
    • Banner
      • Banner Tab
      • Banner With Custom Link
      • Collage
      • Custom Banner
      • Custom Banner With Center Mode
      • Featured Brand
      • Featured Collection
      • Popular Categories
      • Fixed Banner
      • Full Width Banner
      • Image Gallery
      • Instagram
      • Slideshow
      • Masonry Layout With Lookbook
      • Tiktok
      • Before & After slider
      • Marquee Promotion
    • Text
      • Collapsible Content
      • Custom Icon With Text
      • Custom Text
      • Custom Text With Button
      • Testimonial
      • Categories List
      • Customer Review
      • Newsletter
    • Blog / Article
      • Featured Article
      • Recently Article
    • Product
      • Custom Featured Product
      • Custom Product With Banner
      • Product Block
      • Product Block With Tab
      • Product Specification
      • Product Review
    • Others
      • Contact Form
      • Subscription Form
      • Custom Liquid
      • Google Map
      • Toolbar Mobile
  • Collections List
    • Demo & Settings Data
    • Collections List Section
  • Collections
    • Demo & Settings Data
    • Sub Collection
    • Collection Section
    • Sidebar
    • Filter
  • Products
    • Demo & Settings Data
    • Product Section
    • Product Information
      • Version 1.3.0+
        • Add To Cart Form
        • Complementary Products
        • Countdown
        • Custom Information
        • Customers Viewing
        • Information
        • Inventory
        • Notify Form
        • Pickup Availability
        • Price
        • Promotion
        • Property
        • Rating
        • Richtext
        • Sold In Last
        • Tab
        • Text
        • Title
        • Trust Badges
        • Variant Picker
        • Icon With Text
        • Vendor
      • Version 1.2.1 & The Previous
        • Complementary Products
        • Customers Viewing
        • Dynamic Checkout Button
        • Product Tab
        • Short Description
        • Sold In Last
      • Product Media
      • Product Variant
      • How To Set Up Size Chart For Product?
      • How To Set Up Product Description For Each Variant?
      • How To Set Up Variant Image Grouped?
      • How To Set Up Local Pickup?
      • How To Setup Pre-Order Product?
      • How To Set Up Product Property By Metafields?
    • Product Bundle
    • Product Description
    • Product Review
    • Product Recommendations
    • Recently Viewed Products
  • Blog
    • Blog
    • Default Layout
    • Layout 01
    • Layout 02
  • Article
    • Article
    • Default Layout
  • Cart
    • Cart Section
  • Page
    • How To Create A Page?
    • Landing Page
    • Wishlist Page
    • Bulk Editor Page
    • Brands Page
    • Location Page
    • Collection Detail Page
      • Layout 01
      • Layout 02
      • Layout 03
      • Layout 04
      • Layout 05
    • FAQs Page
      • Layout 01
      • Layout 02
      • Layout 03
    • Lookbook Page
      • Layout 01
      • Layout 02
      • Layout 03
    • Contact Us Page
      • Layout 01
      • Layout 02
      • Layout 03
    • About Us Page
      • Layout 01
      • Layout 02
      • Layout 03
    • Portfolio Page
      • Layout 01
      • Layout 02
      • Layout 03
    • Password Page
      • Layout 01
      • Layout 02
    • Other Pages
      • 404 Page
      • Search Page
  • Knowledge Base
  • Theme Support
Powered by GitBook
On this page

Was this helpful?

Theme Support

PreviousKnowledge Base

Last updated 3 years ago

Was this helpful?

Many basic and technical questions are answered in this documentation, so please refer to our Documentation first. Please read it carefully and follow the steps from the top to the bottom. You will find detailed instructions to set up elements in the theme.

Item support includes:

  • Responding to questions or problems regarding the item’s issue and its features.

  • Fixing bugs and reported issues.

  • Providing updated versions to ensure the theme works well.

Item support does NOT include:

  • Item customization & Installation.

  • Setting up your store.

  • The theme is customized without our permission.

  • Support for third party customs/software/plug-ins.

  • Teaching you HTML & CSS etc.

Please open a support ticket at

We will try our best to reply to your emails as soon as possible. However, we will prioritize email regarding Theme features and issues.

  • We will reply your email regarding theme features and issues within 24 hours.

  • Regarding emails about template customization, we will reply you within 48 hours (but normally much sooner).

  • Based on the native of the issues/ requests/ questions, it might require more time. In addition, we don't work on the weekend.

Your suggestions are highly appreciated and help us create better products. Thank you.

Halo Team.
https://halosoft.ticksy.com/