# How to enable Ask An Expert on product page?

**Ask an expert** enables customers to PRIVATELY connect with EXPERTS (Store owner) to get direct advice or insights on any questions. When customers submit the form, the information will be sent to the email you set up in Setting. You will check your email and reply to customers manually.

<figure><img src="/files/QNrDVisTKhWwrMbQrQML" alt=""><figcaption></figcaption></figure>

## How to enable Ask An Expert on product page?

* From your Shopify admin, go to **Online Store** -> **Themes**.
* Find the theme that you want to edit, and then click **Customize**.
* Choose **Products** from the dropdown window.
* Click **Product information** -> add **Perks** block (if not already added).

<figure><img src="/files/NxPKnVwvpSA2MJyUjOmV" alt=""><figcaption></figcaption></figure>

* By default, the Block Perk will be added to 3 corresponding functional blocks (Size chart, Color Comparision, Ask An  Expert). You can enable or disable them at will by hiding them if you don't want to use them.

  (In this example, we are setting up Ask An Expert)

<figure><img src="/files/65SNnWVbLgNERiWXBjxL" alt=""><figcaption></figcaption></figure>

### Ask An Expert Block - Settings Guide

| Setting            | Type   | Description                                                                |
| ------------------ | ------ | -------------------------------------------------------------------------- |
| **Text**           | text   | Text content displayed on the popup trigger button                         |
| **Preset**         | select | Typography preset (Default, Paragraph, H1-H6, Custom)                      |
| **Font**           | select | Font family (Body, Subheading, Heading) — Visible when Preset is Custom    |
| **Size**           | select | Font size (from 10px to 120px) — Visible when Preset is Custom             |
| **Line Height**    | select | Line height (Tight, Normal, Loose) — Visible when Preset is Custom         |
| **Letter Spacing** | select | Letter spacing (Tight, Normal, Loose) — Visible when Preset is Custom      |
| **Case**           | select | Text case (Default, Uppercase, Capitalize) — Visible when Preset is Custom |
| **Wrap**           | select | Text wrap style (Pretty, Balance, None) — Visible when Preset is Custom    |
| **Color**          | select | Text color (Text, Heading, Link) — Visible when Preset is not RTE          |
| **Button Label**   | text   | Label displayed on the form submit button                                  |
| **Type**           | select | Submit button style (Default, Outline)                                     |
| **Top**            | range  | Top padding (0-100px)                                                      |
| **Bottom**         | range  | Bottom padding (0-100px)                                                   |
| **Left**           | range  | Left padding (0-100px)                                                     |
| **Right**          | range  | Right padding (0-100px)                                                    |

## How to add content inside the Ask An Expert modal?

All blocks inside the Ask An Expert block will be used as the content displayed in the popup. The supported blocks that can be added here include:

* Text Block
* Email Input Block
* Input Block
* Textarea Block
* Radio Block
* Divider Block

With the blocks shown in the example above, the content will be displayed inside the modal as shown in the image below.

<figure><img src="/files/DKlVNPfkjC63cqnUBDiO" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://halosoft.gitbook.io/ella-7-documentation/faq-and-troubleshooting/how-to-enable-ask-an-expert-on-product-page.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.