Ask An Expert

Ask an Expert enables customers to PRIVATELY connect with EXPERTS (Store owner) to get direct advice or insights on any questions. When customers submit the form, the information will be sent to the email you set up in Setting. You will check your email and reply to customers manually.

1. From your Shopify admin, go to Online Store -> Themes.

2. Find the theme that you want to edit, and then click Customize.

3. Click Theme settings -> Ask An Expert.

General

Setting	Description
Show Ask An Expert?	Enable to show the Ask an Expert Popup.
Email Address	An email address identifies an email box to which messages are delivered
Email Subject Line	Identify the Email Subject Line when viewers send their mail.
Label	Enter the label of the email.
Icon	Enter the svg icon for the Ask and Expert popup.
Banner	Upload/Choose an image to show up the Ask an Expert Popup.
Send Question Button	Select the button type of the Ask an Expert form to be either button 1, button 2, button 3, button 4 or button 5.

Content

Setting	Description
Header	Enter the header text for the Ask an Expert form.
Title	Enter the title text for the Ask an Expert form.
Description	Fill in the description (subtitle) for the Ask an Expert form.
Text	Fill in the text for any further instruction for the ask an expert form.

Option 1 - 2

Setting	Description
Label	Enter the label for each option's fieldset.
Infor 1	Enter the first option for the fieldset.
Infor 2	Enter the second option for the fieldset.
Infor 3	Enter the third option for the fieldset.